Refund Policy

1. Our Commitment

We stand behind the quality of the AI Powered .NET School cohort program. We want you to be completely satisfied with your enrollment, which is why we offer a straightforward money-back guarantee.

2. Money-Back Guarantee

2.1 Eligibility Period

If you attend the first week of the cohort and decide that the program is not the right fit for you, you are eligible for a full refund.

2.2 Timeframe

Refund requests must be submitted within 7 days of the first live session (Week 1) of the cohort. For the January 5, 2026 cohort, this means refund requests must be received by January 12, 2026 at 23:59 WET.

2.3 No Questions Asked

We honor our money-back guarantee with no questions asked. If you're not satisfied, simply let us know and we'll process your refund. While we appreciate feedback to improve the program, providing a reason is optional.

3. How to Request a Refund

3.1 Submission Process

To request a refund:

1. Send an email to [email protected]
2. Include "Refund Request - [Your Name]" in the subject line
3. Provide your enrollment email address and order/transaction ID (if available)
4. Confirm that you're requesting a refund within the eligible period

3.2 Confirmation

You will receive confirmation of your refund request within 2 business days.

4. Refund Processing

4.1 Processing Time

Approved refunds are processed within 7-14 business days from the date of your request confirmation. The exact timing depends on your payment method and financial institution.

4.2 Refund Method

Refunds are issued to the original payment method used during enrollment. If the original payment method is no longer valid, please contact us to arrange an alternative refund method.

4.3 Payment Processing Fees

You will receive a full refund of the course fee. Payment processing fees charged by payment providers (typically 2-3% of transaction) are non-refundable as these are third-party charges already incurred.

4.4 Currency and Exchange Rates

Refunds are processed in EUR. If you paid in a different currency due to payment provider conversion, the refund amount may differ slightly due to exchange rate fluctuations.

5. Access After Refund

Upon refund approval:

• Your access to the course platform will be revoked within 24 hours
• Access to the private community will be removed
• You will no longer receive course-related communications

You are expected to delete any downloaded course materials, respecting our intellectual property rights.

6. Exceptions and Special Cases

6.1 Requests After Guarantee Period

Refund requests submitted after the 7-day guarantee period are evaluated on a case-by-case basis. Exceptional circumstances may include:

• Medical emergencies or serious personal circumstances
• Technical issues preventing course access (if not resolved by our support team)
• Cancellation of the cohort by the instructor

Please contact us to discuss your situation. We will review and respond within 5 business days.

6.2 Promotional Pricing and Discounts

Refunds for enrollments made with promotional codes or discounts (such as the Black Week offer) will be processed based on the amount actually paid, not the regular price.

6.3 Company/Business Enrollments

For enrollments paid by companies or organizations, refund requests must come from an authorized representative of the paying entity.

6.4 Violation of Terms

If your access is terminated due to violation of our Terms of Service, you are not eligible for a refund.

7. EU Consumer Rights

7.1 Right of Withdrawal

As an EU consumer, you have the statutory right to withdraw from this contract within 14 days of enrollment under EU Directive 2011/83/EU, without giving any reason.

7.2 Express Waiver

By accessing course materials, attending live sessions, or joining the private community before the 14-day period expires, you expressly request immediate access to digital content and acknowledge that you thereby lose your right of withdrawal under EU law.

7.3 Enhanced Protection

Our money-back guarantee (Section 2) provides protection beyond the standard EU withdrawal period, giving you up to 7 days after the first session to evaluate the program.

8. Course Cancellation by Instructor

8.1 Cohort Cancellation

In the unlikely event that we need to cancel the cohort before it begins, you will receive:

• A full refund of all fees paid
• At least 14 days' notice (when possible)
• Option to transfer enrollment to the next cohort, if available

8.2 Significant Changes

If we make significant changes to the course format, schedule, or content before the cohort starts, you will be notified and given the option to:

• Accept the changes and continue with enrollment
• Receive a full refund

9. Technical Issues and Support

9.1 Access Problems

If you experience technical issues preventing access to course materials:

1. Contact our support team at [email protected]
2. Allow us reasonable time to resolve the issue (typically 48-72 hours)
3. If we cannot resolve the issue, you may be eligible for a refund

9.2 Third-Party Service Issues

We are not responsible for issues with third-party services (e.g., Teachable, Azure, GitHub) beyond our control. However, we will work with you to find solutions or alternative arrangements.

10. Re-Enrollment

If you receive a refund and later wish to re-enroll in a future cohort:

• You may re-enroll at the current pricing for that cohort
• Promotional codes used in your original enrollment may not be available
• Re-enrollment is subject to availability

11. Partial Refunds

We do not offer partial refunds for:

• Missed live sessions (all sessions are recorded)
• Partial completion of the cohort
• Dissatisfaction with specific modules or topics

Refunds are full-course refunds only, within the eligible period.

12. Chargebacks and Disputes

If you initiate a chargeback or payment dispute without first requesting a refund through this policy:

• Your course access will be immediately suspended pending resolution
• If the chargeback is within our refund period, we encourage you to contact us directly instead
• Fraudulent chargebacks may result in permanent ban from future enrollments

We prefer to work directly with you to resolve any payment concerns.

13. Contact for Refund Questions

If you have questions about this Refund Policy or your specific situation:

Contact: [email protected]

We aim to respond to all refund-related inquiries within 2 business days.

14. Changes to This Policy

We may update this Refund Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Significant changes will be communicated to enrolled students.

The version of this policy in effect at the time of your enrollment governs your refund rights.